Cheesecake Factory Metairie

DISSAPOINTED! My first meal in NOLA was a sad cry from all other locations I've been to. As a single diner, I did not receive bread nor the steak knife I was told was forthcoming after my entree arrived. Having sat at about 9pm, my order took much longer than it should have. It was my first night in town for a conference, bit I don't think it affect my judgement on the lack of service standards, especially since most of the server's conversations around me were apologies. They did not have the Jambalaya (a favorite) on anything but pasta - I have always had it on rice - this was a regular item on all other menus I have seen. When asked, specifically, the server said it only came on pasta - I was not offered any other options. I hadn't realized it would or could be such a hardship on the kitchen.