Comfort Inn Horn Lake - Southaven

Quite possibly the worst hotel experience I've ever had. I reserved a room about two weeks before our trip. When we show up in the evening, after driving for about 10 hours that day, the desk help told me they didn't have a reservation for me. I pulled up my confirmation email and showed her. When she entered my confirmation number into the system, she informed me that I'd actually checked in the night before and check out that morning, which was weird because I just left my house that morning. Additionally, a 'double' charge was applied to my credit card because of a 'no-show'. Even though the date on my confirmation email was the day I showed up, I was informed the only way for me to get a room was to 're-open' my check-out from the day before (even though I DIDN'T stay there) which meant applying a new charge for the 'new' night of my stay. I told them thanks, but no thanks, found another hotel for the night, and called my credit card company to have payment cancelled on ALL charges from this hotel. This place was an absolute nightmare.