clairesonnier

Stayed here in December and had no problem getting a reservation. I booked a single room for my friend and I and my dog (serious bonus points for allowing pets!) and left the dog in the car for a moment while we went to check in. The lobby was cool and rustic (one hallway was undergoing renovations but no big deal) and the guy at the desk was really friendly. We decided to eat at the restaurant and asked about the dog and they guy told us we could bring her in, no problem. When I walked in the lobby with my calm/quiet/clean dog a woman, presumably the manager (who was smoking a cigarette out front) immediately jumped in and told me NO DOGS IN THE LOBBY, quite rudely. While checking us in she got frustrated because she claims I had requested a handicap-accessible room, which I had not. She made a show of letting us know what a hassle it was to change our room. Maybe she was just having a bad day. The restaurant was nothing to write home about, overpriced as expected. I'm giving it 4 stars because the room was fine and the location was awesome. We had gotten a fresh snowfall the night before and because we were right at the park entrance were able to wake up and catch the sunrise at Bryce Canyon. Unbeatable.