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3.7
12 votes

Holiday Inn Express New Albany

300 Highway 30, New Albany, Mississippi 38652 USA

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Holiday Inn Express New Albany

$$
$$$$
Reasonable
Open Now
Mon 12a-11:59p
  • Chain
  • Credit Cards
    Accepted
  • Pet Friendly
  • Wheelchair
    Accessible
  • Public
    Restrooms
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“It's all about you”

Holiday Inn is a multinational brand of hotels, part of the British InterContinental Hotels Group. Originally a U.S. motel chain, today it is one of the world's largest hotel chains

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Reviewed by
dannyk79

  • 2 Reviews
  • 1 Helpful
June 17, 2018
Rated 3.0

First room we were in the bottom of the toilet seat had feces stains. After complaining about the room we were upgraded to the deluxe rooms which were bigger and nicer. But then my wife found a roach hanging out on the ceiling. So she called the front desk and complained again. Not as friendly over the phone.

Overall, the stay was about average although customer service was not the best and the rooms felt a little dirtier than the average Holiday Inn. The roach made it stressful for someone dealing with anxiety.

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Reviewed by
JodaMama

  • 2 Reviews
  • 0 Helpful
June 17, 2018
Rated 1.0

Unbelievablely disgusting stay. We are executive elite members and choose Holiday Inn for majority of our hotel stays. We are traveling with our young children and planned to stay at 6 holiday inn locations during our road trip.

I am horrified by this location and if it wasn't for our previous experiences, I would never stay at a HI again. Our first hotel had poop smears, running down the toilet seat. They obviously did not clean. They moved us to another room and there was a cockroach in our room. They said they recently sprayed and offered to move us to another room.

Poop and cockroaches.
What else can I say? I'm disappointed and utterly disgusted.

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Reviewed by
JodaMama

  • 2 Reviews
  • 0 Helpful
June 17, 2018
Rated 1.0

Unbelievablely disgusting stay. We are executive elite members and choose Holiday Inn for majority of our hotel stays. We are traveling with our young children and planned to stay at 6 holiday inn locations during our road trip.

I am horrified by this location and if it wasn't for our previous experiences, I would never stay at a HI again. Our first hotel had poop smears, running down the toilet seat. They obviously did not clean. They moved us to another room and there was a cockroach in our room. They said they recently sprayed and offered to move us to another room.

Poop and cockroaches.
What else can I say? I'm disappointed and utterly disgusted.

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Holiday Inn Express New Albany

300 Highway 30
New Albany, Mississippi
38652 USA

Hours

Open 24 hours today
  • Sun - Sat: 12:00 am - 11:59 pm

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  • Chain
  • Credit Cards Accepted
  • Pet Friendly
  • Wheelchair Accessible
  • Public Restrooms
  • Wifi
  • Private Parking
  • Free Parking
  • Yes Parking
  • 49 Rooms
  • Check-In
    • 3:00 PM
  • Check-Out
    • 11:00 AM

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