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the Curtis Denver - a DoubleTree by Hilton Hotel

1405 Curtis St, Denver, Colorado 80202 USA

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Accepted
Pet Friendly
Wheelchair
Accessible
Wifi

“Near United States Mint”

Property Location
With a stay at The Curtis Denver - a DoubleTree by Hilton Hotel, you'll be centrally located in Denver, steps from Denver Center for the Performing Arts and Buell Theatre. This 4-star hotel is within close proximity of 16th Street Mall and Colorado Convention Center. Rooms
Make yourself at home in one of the 336 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks. Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a television in a common area. Dining
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Denver? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Reviewed by
HealonFamily

95 Reviews
14 Helpful

September 24, 2020

Rated 2.0

For the price of the rooms, customer service should be top notch. We arrived a little after 4:00PM to find out our room wasn't ready yet. Check in time is apparently 3:00 p.m.. We tried to be understanding, but the front desk girl was less than apologetic. She basically acted like we were inconveniencing her by being there, and shooed us away.

After waiting about 20 more minutes, we went up and asked if it was ready yet. She kind of seemed confused, as if we haven't spoken 20 minutes ago. She finally texted someone to check. It needs to be inspected she says. We're tired. We just traveled all day. So we tell her we don't care if it's checked. She finally gave us our key.

We got the Star Trek themed room. It was cute. a wall mural, a few books, and some curtains. It could be fine up a bit more. But it was cute.

Water pressure in the shower was terrible. The restaurant attached was awesome. Delicious food. No doubletree cookies, apparently due to Covid. Super disappointed, but I guess we understand.

The parking area was confusing. We couldn't figure out how to put in our ticket, and card. So we ended up paying with our credit card just to get out. There was a pile of cars behind. We got another charge to our room. But we called, and they took it off. Overall, it was a bit of a disappointing stay.

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