Fiesta Key RV Resort

Me and my wife have visited Fiesta Key Campground several times in the last few years, looking to experience what the Florida Keys have to offer, and I was definitely a customer (not anymore), and believe me, during our last stay there, their General Manager didn’t fail providing us with an experience!

I am a retired United States Air Force Officer with over 33 years of dedicated service to my country, and can’t deny that I have never been so humiliated and discriminated in my life. I felt like we were punished for being Hispanic, and that is not only not fair, but a very unjust and prejudicial treatment.

To make a long and painful story short, the General manager denied our visiting guests the opportunity to get together with me and my wife and other friends staying at the campground. We asked for them to be allowed to visit us and were denied the opportunity; we asked to allow them to go to the restaurant so we could meet with them there and were told that they knew that we were trying to “sneak-them into” the Campground and that “there were more restaurants down the road.” When I complained about that attitude, I was asked if I wanted to check out and get a refund, which was extremely rude and discriminatory.

I contacted the restaurant manager and the owner and was told that they have problems with the Campground General Manager attitude and disrespect to some restaurant guests, denying them the opportunity to visit the restaurant.

While consumers are not a protected class (such as age or gender), businesses should be concerned with treating patrons with dignity and thankful for their support. I know that it is not uncommon for companies to refuse to serve someone even if they’re in a protected group, but the refusal can’t be arbitrary and can’t be applied to just one group of people. To avoid being arbitrary, there must be a reason for refusing service and you must be consistent. There could be a dress code to maintain a sense of decorum, or fire code restrictions on how many people can be in your place of business at one time, or a policy related to the health and safety of your customers and employees. But you can’t just randomly refuse service to someone because you don’t like the way they look, dress, or speak.

I suggest that Equity Lifestyle Properties, Inc., the owners of Encore RV Resorts and Thousand Trails RV Campgrounds, take a note and make sure that their employees receive formalized training and learn what discrimination looks like, so they can avoid committing discriminatory acts in the near future.

We will definitely not be going back to Fiesta Key! I know that probably their General Manager won’t care about it, but businesses always need to remember that one satisfied customer will attract a few other customers, but one dissatisfied customer will be the worst advertisement any company or corporation will have.

We are not asking for an apology for us, but I wish they offer one to the people who were treated like criminals at the gate only for trying to be good friends and enjoy a good time with us…or was it because we are Hispanic?

José M. Cintrón, Lt Col (R), USAF

This place is actually worthy of the "resort" title. Located on Long Key in a beautiful, quiet part of the Keys, the RV park is a destination itself. There's an on-site restaurant/bar with great food and very reasonable prices, a beautiful pool that overlooks the gorgeous blue waters, a tropical beach, marina, store, multiple bathhouses, kayak launch area (where dogs can also go for a swim), laundry, a nice playground, and almost daily activities. The waterfront sites have stunning views and there are common areas to watch the incredible sunrises and sunsets here.

The staff were all extremely friendly and helpful during our stay here in late Feb / early March 2019. Although we stayed in a "value" interior site that only had electric+water, there's a dump station and even a honeywagon service ($25 fee).

I can't wait to come back here and visit again!

I stayed here just one night during a busy January using my Encore add-on to Thousand Trails membership.

Beautiful setting, near the start of the Florida keys, on basically its own key. About an hour's drive to Key West so not ideal if that's where you want to be. But to drive the Seven Mile Bridge, it was a fantastic location.

I enquired about staying extra nights but their TT allocation was booked up so the standard rate of about $105/night would have been charged. That's too expensive for any RV ground in my opinion.

Having only one night - and in a thunderstorm no less - I never used much in the way of facilities but it looked very well equipped.

One downside I could comment on was poor Wifi and only available near the office from what I could tell.

Sites were quite close together as is expected. The rangers were on hand to show me to the site and help back me in. Very clean, very level.

As I have learned this campground has gone through a rebuild since a hurricane went through a couple of years ago. The sites are in great shape, and offer lots of room compared to other beach type campgrounds. As far as I can tell the only things not up and running yet is the cable service, and maybe there were more trees before. The sites are pretty open, having a few palm trees around for some shade relief would be nice, but we are also here in the sunshine state! Be advised there are some older sitemaps out on the internet that show some sites as not full hook-up, those are old. Since the renovation all sites are full hookup.

Staff was very nice on entry, took us to our site and helped us back in. Gave us a quick tour, and help share the new news. For example the outdoor bar/restaurant opened back up, as did the kids playground as of our stay.

Kids playground is great with activities for many age kids. It is all fenced in so nice and safe too. The pool has two areas, a kids shallow zone (2ft deep) and a deeper zone for us larger kids.

They come around all day long grabbing any trash that you set out, and there are a variety of activities. We liked the sunset toast where champagne is shared at sunset point.

Cellular signals vary a bit widely depending on carrier and where you are on the island. If out at some of the points I got strong AT&T and T-Mobile signals, but they were drastically reduced around my campsite (like 2 bars). Fortunately they offer internet access here that was pretty reliable at 15Mbs download speeds for ~$15 for a week. This made working remote easy here with reliable internet, which at most campgrounds reliable internet is really not a thing, so this was a plus. I was able to conduct video conference calls smoothly. If I had some feedback to the resort on the internet it would be that adding the ability to link my Winegard wifi up to the paid wifi would have been great. Unfortunately I was only able to connect my individual devices, which the signal went down inside my camper, where my Winegard could have gotten stronger signal and insured inside my camper was also strong.

$20 fee reflects membership to Encore /Thousand Trails.

This RV park truly deserves the name resort Amazing place. Restaurant bar, white sandy beach, pool, amazing sunset views, marina, and small store, with bait. While this RV Resort has had several owners over the years, we have stayed here over 10 times, in the past 30 years. Ideal location for boating to to explore both the Everglades, and Penkyamp National Park marine reef.

My only gripe this visit, is the seas levels are rising and the streets and the boat launch area flooded after thunderstorms. (see photo's) Fiesta Key has installed new rocks for the area when you park the RV, so the RV area is dry, but the streets, stay flooded for days.

Fiesta Key RV Resort in the Florida Keys exceeded our expectations. Part of the Trails Collection, an optional add-on to a Thousand Trails Membership, Melody and I stayed here for $20 per night. In this video, we provide a walking tour of Fiesta Key RV Resort to include the pool and day use areas, the marina, pool, hot tub, laundry room, tiki bar and restaurant, and sunset point. Video uploaded here on Campendium for your immediate reference. In addition, we show you a few video clips of Robbies, a nearby excursion where we fed huge Tarpon from the dock. We enjoyed our stay at Fiesta Key RV Resort in Layton, Florida and most certainly would return for another visit. Verizon cellular service clocked in at 66.2 Mbps download speed and 11.7 Mbps upload speed. AT&T cellular service clocked in at 57.7 Mbps download speed and 2.35 Mbps upload speed. T-Mobile cellular service clocked in at 15.7 Mbps download speed and 5.04 Mbps upload speed.

Arrival was okay - couldn't figure out why we need to be escorted to our site. Until we got to it and wouldn't fit. Had to move . All the sites tight only benefits trailers plenty of room for vehicles. There is no accommodation for slide outs. The clientele unfriendly, kids running around late unaccompanied. Cars blocking roadways in excess of hooking up for checkout. Site neighbors kids so loud security called. Must always be a problem since there were many warnings of consequences for troublemakers in the welcome packet. Only good thing is the TT rate - although not worth the deficiencies of the park

We just started full timing and this is our first stop. The spaces are a little tight but the resort is so amazing we didn’t care. The restaurant has great food and friendly staff. The pool is huge with a water view. All around us families are fishing and enjoying the outdoors. Couldn’t ask for anything more. Definitely recommend this little slice of paradise!

We paid extra to get a waterfront site. I received an email the day before to let me know we were assigned site 182. After looking at the map I realized that although there is some water in the form of a canal behind the site, we would mostly have a view of a boat trailer parking lot. Since we were paying a lot of money to stay waterfront I didn't think that was worth it. I asked for a better site and they moved us to 189 which was perfect. I'm very thankful for that customer service.

Check in was confusing. The pre-arrival email said we could go directly to our site and click a button to let them know we were there. But that's not how it works. You actually have to pull over to the right and wait for someone to come out to you to check you in and escort you to your site.

We really miss the Lobster Crawl restaurant. When we stayed there 3 years ago we ate there several nights during our stay. We tried the new restaurant, but it's just not nearly as good in our opinion.

The campground staff is friendly and helpful. The grounds are beautiful and we love the pool area and hot tub. I just wish the sites weren't so close together. It would be nice to have a little more space, but I guess you can't really do that with the water front sites.

Verizon, AT&T and T-Mobile all worked great.

Having never gone to the Keys before, this resort made for a great introduction. I don't often use the word resort for campground, but it definitely fits here. It has its own enclosed area on the key, and one could spend an entire stay just in this area, enjoying the pool, beach, restaurant, and watching all the pelicans do their thing on the dock. However, don't do that because the Keys have so much to do and so much to see. At mile marker 70, Fiesta Key sits about halfway down the Overseas Highway. We spent day trips to both Key West and Key Largo and especially liked the upper keys--but to each his/her own.