terrywinkle

Made a reservation for July 9. The lady from the KOA who took the reservation assured me that my visa would not be charged as I told her I was paying cash when I got there. She also told me that if I cancelled by Tuesday I would not be charged. Well.. she LIED. My visa was charged then when I called to complain the man mays well of said "screw you" that was his attitude, and insinuated that I was lying when I told him she said she would not charge me and I could cancel by Tuesday and not get charged. I told him to cancel the reservation then they had the nerve to charge me $10.00 for cancelling. Bad business practice!!!