stephaniem0101

First of all, the owner did not like my disagreeing with her and giving her a poor rating on the site I originally booked with so she told the booking site that I was an unruly and disrespectful guest and had them void my rating. I traveled to Wells Maine with a friend for a 2 night stay here and my friend who attends college year round planned on doing homework while at the motel with the "free wifi". Once we got to our rooms, we discovered we were out of reach of the wifi and would not be able to find it or connect to it. We went to the front desk to complain and were informed that the free wifi was only available in "public spaces". The public spaces with wifi were the restaurant where we would have to purchase something to sit there and is only open limited hours and the front office so that employees would have access to it. We were rather upset, but no solution was offered and no discount was given. The owner of the motel even interrupted us at the pool to tell us that there was nothing she could do but she would check us out early if we wished to leave. We then spoke with other guests about the misinformation we had seen about the wifi (one site even claimed there was free wifi in every room specifically) and they told us they had been misled as well by the large sign out front that states "extra large heated pool". We noticed this as well on the sites we checked online and decided to bring up the issues one last time at check out. Our mistake clearly, because this was the point that the owner decide dto tell us we were wrong and that there was no faulty advertising on her part in anyway and that we simply misunderstood the presented information. This entire stay was terrible answer wont be staying here again. (Not to mention our room was dirty at check in and nobody ever came to clean our room at any point throughout our stay I guess we got the worst of the Seahorse motel.)