We needed a spot for one night in December, made the reservation a month in advance. nine days before, due to COVID numbers climbing in California we decided not to make the trip down from Washington state to So Cal.
I called and left a few messages, got no response, so I emailed them eight times asking them to cancel my reservation and refund my money. they never responded to my phone calls or emails. they basically let the clock run out as they have a three day refund policy, I had stated calling and emailing Nine days ahead of our arrival. they billed my credit card the full $74.55. on other review sites people say the same thing, they dont refund your money no matter how far in advance you call.
I will never stay here with these type of people. If I could give Zero stars I would have..
Nightly Rate: $74.00
Days Stayed: 1
Site Number: ?