This place gave us a room that had never been cleaned. Walked in to an unmade bed, trash in room, pile of towels on the bathroom floor and dirty carpet. Then charged us twice for our room, lied about it, then admitted they made an error, then just said "sorry you will ave to wait 3 to 5 days to get your money back" saying it was just "human error" on their part. No discount was offered, no free room stay, no help with gas to get to work the next 3 to 5 days. Manager was rude when my boyfriend or I would question the charges made. Will never stay at this hotel again! This was our 5th time staying at this hotel even
nurse101
January 23, 2024
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