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kxoshau

kxoshau

June 05, 2016
Rated 1.0

Do not stay there! Poor customer service at check-in. No comforter on one bed (it took 4 calls and several hours to get one...at one point a guy showed up with the most awful, stiff, yucky blanket I've ever seen, a fitted sheet (why would we want that?) and another pillow, saying that's all he could find -what?), empty shampoo bottle in bathroom, a lightbulb out, a broken lamp, only one coffee. We spoke to management and they refunded the half of the charge for the night we decided to just stay cuz it was too late to find another place and completely refunded the 2nd night we booked. We left and went to the Hyatt next door.

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