We read a lot of reviews before booking at Kennewick Suites. All of the unfavorable reviews seemed to be older than the good reviews, so we took a chance. We were only in town for the night, just passing through, anyway. It was worth a shot.
We were very happily surprised! This is an older building that was never built to be a Hilton, so the new owners have done wonders! Our suite had a kitchenette, as well as a small seating area near the TV. My bed was firm, which I like, but my son didn't like his so firm -- that's just personal preference though. There was a cool mural on the wall, and they redecorated in a modern way, using what they had to work with, and I think they did a great job.
Now, for the staff. I've never had such a warm reception, from nice and helpful people, in a discount hotel. All of the staff -- evening, late night, and morning -- were great. We will stay at the Kennewick Suites whenever we're passing through town, and I highly recommend it to anyone. Also, the WiFi was fast. No problems there.