April 10, 2020
This resort refused for weeks to refund my deposit during this national pandemic, after my physician indicated that due to my age and multiple medical conditions, I should cancel all of my travel plans. I was told their “policy” states no refunds! No cases in Montana and no deaths! Well, that sure isn’t the case any more! 11 other campgrounds refunded deposits and/or full prepayments! I gave them a 7 week notification of my inability to make the trip! Now, after contacting the Senator from Montana, the Better Business Bureau, Good Sam Club, and the Governors Office, I finally received a refund. Shame on them for putting their “refund policy” over the health and well-being of potential campers! I will NEVER camp here, EVER!
Was this helpful?