Holiday Inn Express & Suites Ottumwa

New hotel and real pretty, but housekeeping maintenance need to step it up. I had to remake the bed because it looked like it had been slept in after it was made. The carpets in the hallways and elevators need cleaning (or at least vacuuming). The bathroom had dirt in all the corners and caulking falling out of the shower surround. Breakfast was biscuits and gravy, sausage patties, a few sugar cereals, an orange and an apple. Orange and apple juice and milk were in store containers in a frig. The area for pancakes, eggs, and all breads and pastries was empty. In addition, the internet did not work. Overall, I’ve stayed in worse, but not up to the usual HI quality.