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31 votes

9/11 Memorial and Museum

Liberty St, New York, New York 10006 USA

Closed Now
Opens Tue 9a
  • Independent
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  • Wheelchair
  • Public
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Iconic Attraction

Our Take

A visit here is a very powerful, very heavy experience. There is some debate as to how some aspects of the museum are presented, but as an outsider, everything seemed handled well. The fact that you are standing in the exact spot where the towers once stood is striking, and a lot of the objects on display, including a damaged firetruck, make the memorial visceral, hammering home the impact the attacks had on the city. The museum also does a very good job of providing the full picture, with timelines that follow the aftermath.

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“remembering the victims of 9/11”

The 9/11 Memorial remembers and honors the 2,983 people who were killed in the horrific attacks of September 11, 2001 and February 26, 1993. The design, created by Michael Arad and Peter Walker, consists of two reflecting pools formed in the footprints of the original Twin Towers and a plaza of trees.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning, and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath.

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Your Rating

Reviewed by
Daryn Hillhouse

  • 49 Reviews
  • 115 Helpful
August 29, 2014
Rated 5.0

A beautiful memorial... I found it incredibly moving and an immensely powerful experience to just sit there and let the enormity and significance of the memorial soak in. I will make a point of visiting every time Im in NYC.

3 people found this review helpful

Reviewed by
Tatiana Danger

  • Road Warrior
  • 1,169 Reviews
  • 904 Helpful
July 14, 2014
Rated 4.0

There are twin reflecting pools which have the names of the 2,983 people who died on 9/11, and the names of the victims of the 1993 bombing. The memorial is free, but the number of daily visitors is limited. But once you're in, you welcome to stay as long as the memorial is open (til 8PM).

2 people found this review helpful

Reviewed by

  • 21 Reviews
  • 36 Helpful
May 15, 2014

The museum is not open yet but the memorial is. Expect high security (airport style body scanners, etc.) and long lines. Purchase your tickets before you go to save time waiting in line.

3 people found this review helpful

Reviewed by
Dave Doster

  • 133 Reviews
  • 124 Helpful
September 30, 2014
Rated 5.0

Very well done. Go. Hear the personal stories of that awful day. No visit to NYC is complete without adding this to your itinerary.

1 person found this review helpful

Reviewed by
Ken Valuska

  • Expert
  • 594 Reviews
  • 175 Helpful
August 04, 2014
Rated 5.0

As an American, visiting this memorial will have a very real impact on you. It's massive and it's beautiful, and has a peaceful effect on you. Words can't really describe the experience, but it's one you have to experience (I put this on the top of the list of things tourists need to do in NYC). Buy tickets online ahead of time, where you can also make a donation.

1 person found this review helpful

Reviewed by
Erica Griffith

  • 92 Reviews
  • 105 Helpful
July 14, 2014
Rated 4.0

A truly incredible memorial, down to what you learn about human bravery and the touching/inspiring design. Get tickets ahead of time online.

1 person found this review helpful

Reviewed by

  • 1 Review
  • 1 Helpful
July 14, 2014

The museum is full of videos, audio recordings, building pieces, vehicles, etc. you could spend at least half a day looking at it all. It can be quite emotional so bring tissue. Your tickets, which should be purchased online have an arrival time. Make sure you get there then as you and your "group" all go through security and a film in the beginning.

1 person found this review helpful

Reviewed by

  • 26 Reviews
  • 0 Helpful
June 07, 2022
Rated 5.0

This place really tugs at your heartstrings. The museum was well done. Looks like the building was built around some of the parts of the towers left behind. Really brought a tear to my eye. Was able to bring my 19 year old daughter with me.

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Reviewed by

  • 31 Reviews
  • 3 Helpful
March 29, 2021
Rated 5.0

Such a powerful place to be. Incredibly respectful. Very clean and well kept.

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9/11 Memorial and Museum

Liberty St
New York, New York
10006 USA
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Closed Now
  • Sun - Sat: 9:00 am - 8:00 pm

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  • Parking
  • Pets Allowed
  • Restrooms
  • Wifi
  • Wheelchair Accessible
  • Credit Cards Accepted
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