2,473 votes

Ben & Jerry's Factory

1281 Waterbury-Stowe Road, Route 100, Waterbury, Vermont 05676 USA

Open Now
Sat 9a-9p
  • Independent
  • Credit Cards
  • Wheelchair
  • Public
  • Outdoor
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“A delicious treat for all ages”

Nestled in the heart of the Green Mountains, our ice cream factory sits on a rolling pasture overlooking the Worcester Range heading North from the town of Waterbury. Our guided factory tours are fun & educational for all ages. We offer guests the opportunity to learn about the production process & how the Company’s 3 part-mission statement is incorporated into day-to-day business decisions. Our tour begins in the Cow Over the Moon theater with a company history moo-vie. Find out how two childhood friends, Ben Cohen and Jerry Greenfield, turned a $5.00 correspondence course on ice cream making into a very successful business that shares its success with its employees, & the community & has fun doing it!

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Reviewed by
Kathleen Oanes

  • 103 Reviews
  • 78 Helpful
August 18, 2014
Rated 4.0

It was a busy summer day when my family and I went here. We waited for around 30 minutes in line. It was worth the wait. The tour was really fascinating. It's main focus was on the factory's history and, of course, how their ice cream is made. They also had a gift shop where you could buy some cool souvenirs. And oh, don't forget to go to the graveyard! It is where they exhibit the retired flavors which are no longer in production now. Best part was the free big scoop of ice cream at the end of the tour.

4 people found this review helpful

Reviewed by

  • 6 Reviews
  • 1 Helpful
June 11, 2018
Rated 2.0

4$ for a quick guided tour. Not recommended.

Go to YouTube and see tourists videos and save 4$ !

1 person found this review helpful

Reviewed by

  • 3 Reviews
  • 1 Helpful
February 03, 2014

really interesting! go see the graveyard!!

1 person found this review helpful

Reviewed by

  • 3 Reviews
  • 0 Helpful
July 19, 2021
Rated 2.0

Neat flavor graveyard but everything else was crowded and not much to do

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Reviewed by

  • 11 Reviews
  • 1 Helpful
July 09, 2021

I was so excited to finally get here and to the graveyard of flavors past. I was so disappointed when I found out it was not accessible. Civil Rights for all? Y’all in my mind, Ben and Jerry’s forgot about those of us with mobility issues. Yes, you can buy stuff this year. There were no tours due to COVID for the time we were there. I have no idea if the tour is accessible.

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Reviewed by

  • 31 Reviews
  • 1 Helpful
March 29, 2021
Rated 5.0

This is a review for my trip in July 2019 (pre-Covid) A Must Stop in Vermont! Our tour guide was full of energy and knew the answers to everyone's questions. She filled her talk to information, jokes, and great stories. We got a generous sample at the end of the tour of the flavor that was being made that day (ours was Chocolate Fudge Brownie). They had great activity stations outside for kids - coloring station, tie-dye shirt station, postcard making station, etc. After our tour we walked up to the graveyard to pay our respects to the ice cream flavors that our no longer with us.

Very fun! Great way to spend an afternoon!

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Reviewed by

  • 3 Reviews
  • 0 Helpful
September 30, 2020


Flavor “graveyard” was hilarious

Tours are closed right now but you can still order ice cream

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Reviewed by

  • 28 Reviews
  • 5 Helpful
June 06, 2020
Rated 4.0

Yummy ice cream, no tour for us though😢

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Reviewed by

  • 19 Reviews
  • 4 Helpful
September 30, 2018
Rated 4.0

We stopped in on a crisp fall day and were surprised by the crowd at the Scoop shop. They only had 3 scoopers working and the line kept growing. We moved beyond the line to purchase a tour ticket and were able to get on the tour that was about to start. The tour started with a movie that had historical perspective and was entertaining. After the movie, we were able to watch the production line from above and the guide was very informative about what we were seeing at each station. The best part was the tasting of their test flavor. Yum!

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Reviewed by

  • 60 Reviews
  • 18 Helpful
July 11, 2018

Super busy. Huge parking lot. Be prepared for crowds. Tour itself was pretty short, most of it was watching a video. The whole point is to get to taste a sample. We got a very good one called "the old fashioned" which is not out yet. Then after the tour you can stand in line (for 40 minutes) to buy ice cream. Lots of photo op areas. It's worth a stop if you have time and don't mind crowds... but not a destination in and of itself.

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Ben & Jerry's Factory

1281 Waterbury-Stowe Road, Route 100
Waterbury, Vermont
05676 USA


Open now until 9:00 pm
  • Sun - Sat: 9:00 am - 9:00 pm

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  • Parking
  • Pets Allowed
  • Restrooms
  • Wifi
  • Wheelchair Accessible
  • Credit Cards Accepted
  • Outdoor Seating
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