“It's all about you”
Holiday Inn is a multinational brand of hotels, part of the British InterContinental Hotels Group. Originally a U.S. motel chain, today it is one of the world's largest hotel chains
This is the first review I have written on our 9 day road trip and the first time I felt I've needed to. Now before I start I will say they they are supposedly under construction (although I can't see any other than a sign that says they are) and when they finish this hotel will certainly be up to par as it has a lot to work with but...in its current condition it's not even worthy of 3 stars. Everything smells like its coated in mildew. Everything is old...and not good vintage old! You have to shove the door to get it to shut. Rust is in the tub. We could only find one accessible outlet to charge our phones. We were told when we booked it on the phone that it had a pool etc but in fact it's closed due to construction. Again, I am not a complainer generally but I wish I would have read the reviews before booking! I woke up to a hurting back, allergies kicked into high gear and weak coffee this morning. Check this hotel out when their construction has been completed....and in the mean time they should lower their rates to a 2-3 star price range!!!!!
We booked a room for two adults, two kids and a dog while on a road trip. The first room they put us in smelled like urine by the door, cigarette smoke, had stained and ripped up carpet, and had dog food on the floor (that wasn't ours). We called the front desk to let them know. They immediately wanted to fix it, and offered to either send someone up to clean it, or give us a new room. A few minutes later there was a knock at the door with new keys! The next room smelled lovely and was clean! We called down to thank them, and they took off the pet fee!! So over all it's a good deal. Speak up if you have an issue, and they will kindly fix it
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Holiday Inn Mount Vernon
- Sun - Sat: 12:00 am - 11:59 pm
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