3.5
20 votes

Suburban Extended Stay

2401 Wellesley Dr, Albuquerque, New Mexico 87107 USA

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Suburban Extended Stay

$$
$$$$
Reasonable
Open Now
Sat 12a-12a
  • Chain
  • Credit Cards
    Accepted
  • Pet Friendly
  • Wheelchair
    Accessible
  • Wifi
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“hotel near University of New Mexico”

The Suburban Extended Stay® hotel is conveniently located in a business district near the midtown area of Albuquerque, a great location for business travelers. This Albuquerque, NM hotel is minutes from the Rio Grande Zoo, theAlbuquerque Convention Center, the University of New Mexico and Kirtland Air Force Base. The Albuquerque International Sunport airport is only five miles away.

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Reviewed by
catabq

  • 1 Review
  • 0 Helpful
January 17, 2020
Rated 1.0

Sub-par; Won't Accommodate Disability; Callous: On reservation I requested Ground Floor due to Disability but was put upstairs anyway —no elevators. Having forced me upstairs Suburban did NOTHING to help me drag luggage up there. In the room I found zero site or Cable info and a 20-yr-old tube TV incapable even of showing the current channel number—especially aggravating since I was stuck there so much due to pain caused by stairs. After 2 days of this featuring none-to-poor communication from staff on availability of a Grnd Flr room —inc staff lying to my face saying other staff had told me words never said —I was FINALLY afforded a Grnd Flr room whereupon Suburban AGAIN did Zero to help me move heavy (re-packed) luggage on stairs. This further exacerbated my Chronic Pain until Incapacitation UTTERLY disrupted the rest of my week-long stay. So near $1000 in expense ended up mostly wasted. At least the 2nd, Grnd Flr room had a folder with hotel and Cable info, and a flatscreen—hi-def capability of which was wasted since this Suburban hadn't contracted hi-def from its Cable provider. Detail (e.g. credits) often indecipherable due to poor resolution. Nor were Cable schedule info/settings available via remote/menus as at any other hotel. Insult-to-injury, the 2nd room had no shampoo & only ½ mini-bottle of conditioner... PLUS, HBO listed by hotel NOT inc., the sole TWO premium channels (of a whopping +/- 50 total Cable channels) were instead Showtime.

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Suburban Extended Stay

2401 Wellesley Dr
Albuquerque, New Mexico
87107 USA

Hours

Open 24 hours today
  • Sun - Sat: 12:00 am - 12:00 am

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  • Parking
  • Pets Allowed
  • Restrooms
  • Wifi
  • Wheelchair Accessible
  • Credit Cards Accepted
Rooms Count
134
Check In
3:00PM
Check Out
12:00PM
  • Air Conditioning
  • Business Center
  • Laundry
  • Luggage Storage
  • Safe Box
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Amenities, Parking

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