Stanton S. Perry

This is THE WORST KOA we’ve ever stayed at period. We have spend 8 years an 85,000 miles traveling across the USA and Canada, and never once have been asked to leave!! The manager was apparently having a bay day, and when I asked her if the WiFi was working, she deflected the question by referring to the bad storms recently. But is the internet working? No, she said, I muttered “that figures” under my breath, which she didn’t take kindly to and asked if I wanted a refund. I asked her if she was “knocking something off” for the lack of WiFi? She said that was free, I’m canceling your reservation (we had just driven 400 miles and wasn’t taking kindly to this). Ok, let’s just cool off a minute, I said. Let me clear up an apparent issue here, when I said “that figures” it wasn’t about you. We’ve just traveled 6,000 miles and stayed at 28 KOAs and most of them had internet issues too, I also think it would have been polite to let people know in advance in case we need to make another choice. Then she lost it… In a very raised voice she says, What do you expect me to do, call all of my 100,000 visitors and let them know? Obviously not, but maybe a sign in the window or letting me know when I’m making the reservations could work? She then said I had 1 hr to leave before she called the police? Are you KIDDING ME??? You throwing me out of the park over an internet issue? Then some other KOA Shirt that I’d never seen before, chimes in “You’ve been causing trouble ever since you got here”! Excuse me???? I’ve never met you and I’ve only been here 20 mins, what exactly did I do? You raised your voice! Ohhh that crime, I’m outta here.. my wife have also traveled the world for the last 40 years without incident…Goodbye Amarillo KOA, and good riddance (home office notified of your shameful behavior)